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Hi Terry:
Merry Christmas and a Happy New Year.
I received the Bose X headset and flew with it yesterday. It was perfect in every way for the flight. I appreciate your honest review and your ability to get it back to me so quickly. I hope by now you have received my check. If not please let me know. You were very kind to send it back, repaired without immediate payment. I appreciate your excellent work.
Many Thanks and please let me know if you received my check.
Best regards,
Bob f
12-
Folks,
Just a note about excellent service I received on two occasions from Terry Gerber and KC Headsets.
I first sent a headset to Terry to fix a broken yoke. He did just that and returned the set in less than two weeks at a very reasonable price.
The new yoke broke and I called Terry again. He said he thought it was still under warranty. As I had to have it, I went ahead and sent it anyway.
He replaced the yoke, re-
All at no cost. I know it was under warranty, but this was service above and beyond.
You can tell when someone enjoys their work. Terry is that type individual. Definitely a guy to keep in mind if you think you need those services.
Ross
Dear Terry
Just an appreciation note.
The headsets arrived today!!
Thank you so so much for all your help over the last 2 months and for all the advice with all my questions.
The headsets are in amazing condition and I am beyond impressed with them.
I will definitely forward your name to anyone looking for a headset.
Have a great weekend and looking forward to doing business with you again.
Kind regards
Pieter from South Africa
Absolutely thrilled with my purchase! Communication was outstanding—prompt, clear, and friendly. The item exceeded expectations in quality and was even better than described. Packaging was meticulous, ensuring everything arrived in perfect condition. Shipping was fast and ahead of schedule. I’m genuinely impressed by the dedication and professionalism. This has been a wonderful buying experience, and I highly recommend this company. Thank you for such excellent service!
Chris
Headset worked great on a nice XC this morning! Thanks for the fast turnaround and service!
Nathan
Terry is an absolute pro.
First, he answered the phone on a Sunday afternoon. Unheard of in most cases nowadays.
Second, he was fair, to the point and honest with his diagnosis and cost estimates on my headset.
After determining he could not obtain the module needed to repair my headset, he returned it to me. A week later he called me to see if I still had it and wanted my headset repaired. He stated that he'd obtained some donor headsets and the module needed was included.
I returned the headset to him and he expedited the repair and returned them to me.
Terry was pleasant to talk to, engaging and had a genuine interest in repairing my headset and obtaining my satisfaction.
Thank you Terry. You are a rare find. I have and will absolutely recommend you for future repair work.
God bless you and continued good luck in your business.
Wayne
Ordered stirrup for Bose X. Arrived quickly, was the right part, instructions for installation were perfect. I love doing business with Terry!!! 5 Stars
Irving
The Zulu3 headset arrived as described (new), on time, well packaged/protected, and in excellent condition.
Seller pricing was a factor in my choice, along with fast free shipping via priority mail. Overall, I'm very pleased with the seller and the product,
I would recommend KC Headsets to my fellow pilots, and I will absolutely call on them again for future headset needs.
Thank you, great service and will continue to recommend you to other ABS'ers!
Pat
Thanks so much. You were very helpful after some previous terrible experiences trying to buy a used headset.
Daniel
The David Clarks are working just fine. Thank you so much for your attention to my headset repair request and the earpad replacements for my Lightspeed XL. It was a pleasure doing business with you sir.
Bill
I haven’t had a chance to test it in the plane yet. But I have a LEMO to dual plug GA adapter (with a 9V battery) here at home. Plugged the repaired headsets into the adapter and it worked instantly. Just as you said, I didn’t even need to push the ANR button to have it turn on. The light blinked and the noise reduction was just as it should be. So thanks very much for the repair. I could not have asked for quicker work, better communications or a more reasonable price. I am a very satisfied customer! I am also a member of the “Cessna Pilots Society” which a very active online forum with hundreds of pilots participating. I will write up posting there and let everyone know what great service you provide.
Larry
I just had a chance to fly tonight for the first time. The headsets worked like they were brand new! I can’t thank you enough for fixing these. I will be sending them your way on the next repair go around.
Thanks!
Ryan
Thank you very much. I find it rare to deal with someone with character as I see in you. I still believe in a mans word is everything. Thank you sir. When I get this unit back, I can then take it flying to see if the noise is there. Could not test it today or for the rest of the week due to either TFR or weather. I'll keep you in the loop.-
Charles. P.S., check is in the mail.
My Sennheiser headsets just arrived.
I wanted to send a quick note of gratitude for the excellent work you’ve done. I truly appreciate the care and professionalism you bring to every project you’ve done for me.
I’ll be carrying your card in my flightbag should any of my fellow pilots have a need!
Thanks again,
Alan
I used my headset this week. Works like a charm and looks great. Nice work! I will definitely send people your way that may need repairs
Thanks,
Joe
I appreciate you finding this part for the headset. Without it that Lightspeed would be useless.
BTW incredibly trusting in this day/age to ship without getting prior payment. I like it though -
Best,
James
Thanks so much for helping me pick out a headset on the phone last week and for your business. I just opened your package and those DC's look brand new! I just tried them on and they are so much more comfortable than the ones I was borrowing. I feel like a real pilot now! Take care and I will be recommending you to my flight school.
With Gradtitude,
Michael